24/7 Telephone Transaction Center Instructions

Initially you must call or visit either Credit Union office to obtain a start-up
Personal Identification Number (PIN).

Main Office: (410) 551-5800 or (301) 621-7582
Branch Office: (410) 551-4478 or (301) 621-7908

Once you have obtained your start-up PIN, call any of the numbers listed below to access the 24/7 Telephone Transaction Center. When connected, listen to the message and follow voice prompts as directed.

Enter your account number followed by the # sign and PIN followed by the # sign.

Listen to the options and choices from Main Menu.

It is highly recommended you select #7 first to change your PIN:

• After selecting #7, press #1. Listen to instructions
• Press #3 (Change Authorization/PIN)
• Enter new Authorization/PIN and # sign
• To verify new PIN, re-enter Authorization/PIN followed by the # sign—Press 1
• If you wish to cancel the new Authorization/PIN, press 2 and go back to Main Menu by pressing 0 and start with #7 again
• Once you are satisfied with a New Authorization/PIN, hang up—this will lock in new PIN

• (410) 551-2593
• (410) 551-2718
• (410) 551-2719
• 1-888-257-1960 (outside of Maryland)